FAQs

What if my insurance is not approved?

I am currently an in-network provider with the following:

• United Healthcare

• Aetna

• Cigna

• Anthem Blue Cross/Blue Shield of Colorado

• Oxford

• Oscar Health

• TriWest

• Triad EAP

• American Alpine Club’s Grief Fund

I am an out of network provider for all other insurance plans. This means that you can often obtain reimbursement with insurance companies if your particular plan has out-of-network benefits.

I can provide you with a superbill to submit to your insurance company for reimbursement after payment to me. Please note that I make no guarantees about the level of reimbursement from your insurance company.

I operate on the Headway platform. For accurate billing information, please visit: https://headway.co/providers/andrea-rotz

How often should I come in?

This will be specific to each client and their identified goals. What I have found to be most beneficial are weekly sessions initially in order to gain immediate traction and then re-evaluation regarding the frequency of sessions after sustained progress has been achieved.

How long is a session?

All sessions are 55-minutes. I will regularly give you follow up work to do outside of our time together to maximize the work we do in counseling.

How do I know if this will be the right fit?

Give me a call. A brief, 20 minute consultation at no charge is offered by phone, telehealth, or in-person. This provides an opportunity to discuss what you are hoping to get from counseling, discuss billing, and for you to learn about the counseling process.

Do you offer sliding scale rates?

I believe that finances should never be a barrier to accessing quality, mental healthcare and I am happy to discuss individual financial situations with you.

Are there appointments outside of business hours?

Yes! I am happy to offer weekend, evening, and early morning sessions to help better meet the needs of working professionals.